Shopping support

Frequently Asked Questions

1. How can I track my order?
Once your order has been processed and shipped, you will receive a confirmation email with a tracking number. Use this number to track your package through our carrier’s website.

2. What payment methods do you accept?
We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • IDeal
  • PayPal

3. Can I modify or cancel my order after placing it?
If you need to make changes or cancel your order, please contact us as soon as possible. We’ll do our best to accommodate your request, but changes cannot be guaranteed once the order has been processed.

4. What is your return policy?
Items can be returned within 14 days of delivery if they are in their original, unused condition. Refunds will be processed within 10 business days. For assistance with returns, email us at office@aphexgear.com.

5. Do you ship internationally or to the UK?
Currently, we only offer domestic shipping within the European Union, for UK customers, please visit our distributor at wipeoutstore.uk.


Need More Help?

Our team is happy to assist with any additional questions, concerns, or special requests.
📧 Email: office@aphexgear.com
We strive to respond to all inquiries within 24–48 hours on business days.

Thank you for shopping with APHEX™!